M.T. Hickman, CMP, has directed the Richland College Travel, Exposition and Meeting Management (TEMM) program for over 15 years. She is an industry veteran with experience ranging from convention and visitor bureaus to travel companies and associations. She developed the curriculum for Richland’s Certificate in Meetings. She has written chapters for both beginning and advanced meeting planning in textbooks, and has been published in a scholarly journal. She is an instructor and trainer on industry topics including meeting/event management, tourism and professional development.
In 2009 she received the MPI D/FW Chapter Planner of the Year award and in 1999 received the Richland College Excellence in Teaching Award. She earned her BS Degree from the University of Southern Mississippi and a MS from the University of North Texas and is a Certified Meeting Professional (CMP) and is a Certified Tourism Ambassador (CTA) trainer.
With the motto "Student Come First," M.T. focuses on ways to help students learn outside the classroom though participation in the TEMM Club @ RLC of which she is the Faculty Advisor and industry events.
TRVM 2301 Intro to Conv./Meeting Mgmt
TRVM 2300 Applied Industry On-Line Software
TRVM 1280 and 2480 Co-operative Work Study
TRVM 1300 Introduction to Travel and Tourism
TRVM 1345 Travel and Tourism Sales and Marketing
Tony Cummins, M.Ed., CMP
Tony Cummins is the owner of THE MEETING DEPARTMENT LLC, a site selection and meeting management company in Dallas, Texas. Tony holds a Master’s degree in Higher Education from the University of South Carolina-Columbia and a Bachelor’s degree from Southern Illinois University-Edwardsville. He has taught a variety of hospitality classes at DCCCD’s El Centro College and CCCCD’s Collin College.
Tony’s career in the hospitality industry began in 1991. Tony has extensive experience in hotel sales and operations, off-premise catering and event planning. The early days of his hospitality career were spent cooking at The Mansion on Turtle Creek. He moved from the culinary side of the business to off-premise catering and eventually into hotel catering sales before opening his business in 2005. He has served six terms on the Board of Directors for the Dallas/Fort Worth Chapter of Meeting Professionals International including President. He was named MPI D/FW Supplier of the Year in 2005 and received the President’s Award in 2006-2007 for outstanding Chapter service. He became a Certified Meeting Professional (CMP) in 1999 and earned his Certificate in Meeting Management (CMM) designation in 2012.
TRVM 2331 Convention Law and Ethics
LuAnn Edger, ECC
Travelers Edge, CTA,
Owner of a home-based travel agency since 1994, Lu Ann Edger began teaching the Home Based Travel course in Richland’s TEMM program in 2006. She holds a bachelor’s degree in industrial engineering from the University of South Florida in Tampa, and is certified as an Elite Cruise Counselor (ECC) through Cruise Line International Association (CLIA). She currently serves as director of the Dallas Chapter of Outside Sales Support Network (OSSN).
Director of Partnerships & Programs at Arlington Convention & Visitors Bureau
A 15 + year veteran in the industry April’s career focuses on Tourism and Destination Management. Her work experience includes the Mesquite, Waco and Farmer Branch Convention and Visitors Bureau and the Villages of Salado. In her current position with the Arlington, TX Convention & Visitors bureau she uses out of the box thinking and tourism strategies to build relations with hospitality community and market the city as a tourism destination.
As the instructor for the Customer Sales and Service she incorporates her work experience to ensure that when the students complete the class they have a better understanding of customer service and how to apply the skills across industries. Her goal is to create professionals who understand that great service starts with them, whether they are a front line person or CEO.
TRVM 1201 Customer Sales and Service
Christine Fletcher, CEM
Encore Event Management
One of approximately 500 individuals worldwide who is Certified in Exhibition Management (she also teaches CEM classes), Christine Fletcher founded Encore Event Management after 15 years of professional experience in domestic and international exhibits at Nortel, Nokia, Ericsson and Motorola. Among her successfully launched consumer expos in various U.S. markets are America’s Baby Expo, College Expo, New You Expo and Adventure Sports Expo.
She has served as chairman of the board of directors for the International Association of Exhibitions and Events (IAEE) and was a contributing author for the third edition of the textbook Art of the Show, used at more than 20 colleges and universities. She also instructs industry professionals on crisis prevention and management, project management and event operations for IAEE and their CEM (Certified Exhibition Management) program. A third-party consultant who manages association shows, she was nominated Show Manager of the Year by the Expo Group in 2006 and 2008, and has been twice recognized by Expo Magazine as a leader in the industry.
TRVM 1325 Exposition and Trade Show Management
Marti Fox, CMP, CTC, CMM
GlobalGoals, Inc., is a Meeting & Incentive Resource for corporations in Texas. 60% of its business involves meetings, training sessions, and small conferences. Marti began her career in a travel agency as a corporate travel agent. Then she migrated to the more complex travel incentive reward market, planning for and traveling the world with groups of 25 – 800 participants.
Chuck Laterza, CMP
Chuck received his Bachelor of Arts of Degree from University of Toledo. He received his CTC (Certified Travel Counselor) in 1996. He received his CMP (Certified Meeting Planner) in 1997. Previous teaching experience was at Tiffin University, International Aviation and Travel Academy and American Airlines Travel Academy.
Catheryne Lankford, CTC
Travel and Tourism Coordinator/Instructor – Amarillo College, Amarillo, Texas
Catheryne initiated the Travel and Tourism Program at Amarillo College in 1990, one of the first community colleges in the state to offer an Associate Degree in Travel and Tourism. Catheryne has operated her own travel agency since 1978 and received her CTC – Certified Travel Counselor designation in 1986.
As one of thirty shareholders, Catheryne sat on the Board of Directors in the former regional travel agency consortium, Consolidated Travel Services, Inc. in Houston, Texas which represented the interests of over 425 regional travel agencies with combined sales of over $1 billion. As a Company Director, she was responsible for much of the educational format and training seminars to the membership travel agencies. A member of TCCTA, Texas Community College Teachers Association since 1990, Catheryne was instrumental in establishing TEACHM, the Hospitality Section, with her state colleagues in 1991. Her inclusion in Who’s Who Among America’s Teachers, 2005 ed., is based upon recommendations from former students. Catheryne, an extensive world traveler, has been involved in all segments of the tourism industry.
PSAV (Presentation Services)
Mark Lee is the adjunct professor for the Special Topics – Audio Visual for Meeting Professional course at Richland College. Mark is clearly passionate about the subject matter and has been teaching the course since 2011 at Richland College. Mark holds a Bachelor of Science in Mass Communications with a minor in Organizational Communication from Southeast Missouri State University in Cape Girardeau, Missouri.
Mark’s true passion is teaching and giving back. He believes that a better educated meeting planner, the more creative the events he/she can manage. In the course Mark teaches the basics of audio, video, lighting, cameras, labor management, and industry specific terminology. Students who take Mark’s class will be able to properly calculate projector throw distances and have a basic understanding of lighting and audio signal flow.
Mark is currently the Director of Sales for the PSAV Dallas Branch Office. Mark has been with PSAV for just over 13 years. Prior to his tenure with PSAV he was a sales manager for Irving, Texas bases The Expo Group.
TRVM 1391 Special Topics Presentation Media Software
Katherine Stimson, CSEP
K. Stimson Events, LLC
Katherine’s passion for music to lead to a career in planning events. She holds a Bachelor of Arts degree in Music Honors from York University and is Certified Special Event Professional. Her resume includes working as an Intellectual Property Paralegal for an entertainment law firm to Contract National Experiential Recruiter for large staffing firm.
After working in the music industry she continued her education by earning a Certificate in Meeting and Event Management from University of Massachusetts, Amherst and received a Continuing Education Certificate in Meeting & Event at Richland College.
She is the owner of K Stimson Events, LLC and has worked on events including: the nationwide Divas Half Marathon & 5k series, the Miami Marathon, the Publix Georgia Marathon and the Super Bowl.
TRVM 1291 Sports and Festival Marketing