Hospitality & Front Desk Certificate

The Hospitality & Front Desk Certificate program is designed to equip individuals with the skills necessary to work in the Hospitality Industry as Front Desk Personnel, one of the top growing industries in the Dallas area. Whether you are new to the hospitality industry or you are currently working within the industry and want to move up into the Front Desk area, these courses will get you started on your career.

Required coursework

Dependent on course offerings students may complete the entire program in approximately two semesters. Course offerings may vary by semester.

Course TitleRubricHours
Introduction to Hospitality IndustryHAMG 102148 hours
Front Office ProceduresHAMG 101348 hours
Customer Sales & Service **TRVM 100132 hours
Total Hours128

*Important Note About Concurrent Courses:
Students may be enrolled in identified credit programs on a non-credit enrollment basis. Concurrent enrollment students earn Continuing Education Units (CEUs) rather than college credit for attending class and are expected to complete all required assignments and testing. Continuing Education seats are limited in concurrent classes.

**Note About The Customer Service course:

Students who successfully complete this course will also be eligible to receive a Texas Friendly Hospitality Certificate which is offered through Texas A & M.

More Information
For instructor, syllabus, book, or class pacing questions:
Please contact M.T Hickman: 972-238-6097 or

For Continuing Education schedule questions:
Please contact Heather: 972-761-6716, or

View the Schedule now